You might have a variety of different reasons why you would need to contact our minibus hire and coach hire in Durham. We are available to answer your questions 24 hours a day, seven days a week.
Our e-mail support team will respond to your question as soon as possible. You can usually expect a reply within 24 hours.
When you request help from us by way of the e-mail, please fill in the following fields: Name, Address, Phone Number, Mobile Number, and e-mail address. If you have any specific questions, feel free to use the comment blank provided.
These are live quotes; hence, these prices and the minibus availability will only be valid for 24 hours. To avoid disappointment, we advise booking asap.
Cancellation Policy and Outstanding Balances:
If you cancel a booking with over 28 days left before the date of movement, other than the deposit(75%) paid by the Customer, the Customer will have no further expenses to pay. On the off chance that a booking is cancelled off by the Customer with under 28 days' notice, the full balance will be due to Minibus Hire Durham.
Deposits are non-refundable on bookings cancelled off by the Customer. However, we can arrange to credit the deposit for a future booking providing it is booked within three months.
Your booking is only secure when the full payment is received. Total amount must be paid seven days before the journey.
Please note we all hold your card details on the system until the driver has clarified that there is no spillage or damage on the bus. Drinking isn't allowed unless it has concurred preceding booking whereas you will be required to pay £60 holding deposit which is refundable providing the bus is left clean.
Additional drop offs/re course/additional hours:
Any additional drop-offs will occur extra charge at least £10-£25 per drop, any sum charged should be paid in cash to the driver. On the off chance that for any reason the client requires additional stay by the driver if the driver can suit their necessities, they need to pay an hourly rate of £50 from that point.